Nonviolent communication

Marshall B. Rosenberg
Arun Gandhi
Vera F. Birkenbihl
Ingrid Holler
;2007

For me one of the most impressive books about respectful communication and how to work with people.

WATCH – FEEL – EXPRESS NEEDS – ASK   


“WATCH – there are less things that are that spiritual”

Judgements about others are missleaded expressions of our own not fulfilled needs


Often not the facts itself make life difficult but their weighting

How it can help you in your Scrum context

  • Working as a lateral leader of a team requires good communication skills. Nonviolent communication perfectly supports leading lateral as it fosters working with feelings and wishes
  • Find out what your team members really want to express and avoid to fast interpretations and often misleading assumptions and conclusions
  • Solve impediments for your team and in the same time strengthen your network
  • As a manager – it helps you to communicate your goals and boundaries

English version

Nonviolent Communication: A Language of Life: Create Your Life, Your Relationships, and Your World in Harmony with Your Values (Nonviolent Communication Guides)


German version
Gewaltfreie Kommunikation: Eine Sprache des Lebens

Where good ideas come from

Steven Johnson;2010

This book is about ideas. It gives explanations about the process of getting to new ideas, describes how environments should look like to enable idea generation and how important ideas are for evolving systems.  

To come to a special idea it’s necessary to have the proper environment that can carry out the idea.   


build liquid networks to enable hunch connection

  • support communication
  • most invention came not in labors but on a conference table



Slow hunch – often many pieces connect together to an idea or thought


You need to give extra time for let slow hunches connect and develop



How it can help you in your Scrum context

  • It’s in a Scrum team’s interest to improve constantly by using inspect & adapt throughout the process. The team can learn why and how to connect brains and why it’s important to communicate and collaborate to enable hub connection and out if this new idea generation.
  • As a Scrum Master you can get new input how to guide teamwork and what to discuss with the management to build an optimal environment for idea generation.
  • As management you learn how environments should look like and what you can do to foster idea generation


Where Good Ideas Come From: The Natural History of Innovation